Last Updated: August 2026
This Privacy Policy describes how Vylorco (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, browse, or make a purchase from vylorco.com across Australia and worldwide.
1. What Personal Information We Collect
When you visit our Site, we collect specific details regarding your device, your interaction with our store, and information necessary to process your automotive orders.
- A. Device Information
- Examples Collected: Web browser version, IP address, time zone, cookie identifiers, viewed products, search terms, and interaction metrics.
- Purpose: To ensure the website renders correctly and to conduct user experience analytics.
- Collection Method: Collected automatically via cookies, log files, web beacons, and pixels.
- B. Order and Vehicle Fitment Information
- Examples Collected: Full name, billing address, shipping address, payment details (including credit card tokens and PayPal identifiers), email address, phone number, and vehicle attributes (Make, Model, Year, Series, Cab Type, and Tub/Tray Dimensions).
- Purpose: To fulfill purchases, process payments, arrange ocean/local freight delivery, issue tax invoices, and strictly verify vehicle fitment compatibility before dispatching cargo crates.
- Collection Method: Provided directly by the customer through checkout forms and vehicle selector filters.
- C. Customer Support Information
- Examples Collected: Photographic/video evidence of your ute tub configuration, tailgate measurements, or warranty claims submitted via email or instant messaging.
- Purpose: To offer dedicated technical guidance and fitment support.
2. How We Use Your Personal Information
We utilize your personal information to deliver our products and services, which includes: processing secure payments, fulfilling freight deliveries, verifying ute compatibility to eliminate cross-border return risks, providing installation instructions, and notifying you about order milestones.
3. Sharing Your Personal Information
We share relevant personal information with trusted third-party service providers to facilitate our store operations:
- We utilize WooCommerce to power our online storefront. You can review their data handling via the WooCommerce Privacy Guide.
- We share delivery details and cargo dimensions with specialized freight partners (e.g., DHL, FedEx, Australia Post, and commercial heavy freight couriers) to provide direct door-to-door delivery.
- We may disclose information if required by applicable Australian laws, court subpoenas, or regulatory authorities.
4. Behavioral Advertising and Tracking
We use aggregated behavioral data to deliver targeted marketing campaigns and relevant ute accessory recommendations. For instance, we utilize Google Analytics and Meta Pixels to optimize advertising for specific pickup models (such as Ford Ranger, Toyota Hilux, or BYD Shark). You can opt out of customized advertising at any time through the official Google Ads Settings.
5. Your Regional Privacy Rights
- Australian Privacy Principles (APP): For our Australian customers, personal information is managed strictly under the Privacy Act 1988 (Cth). If international data transfers occur for manufacturing or logistics support, we implement rigorous technical safeguards.
- GDPR (EEA Residents): European residents maintain rights to access, port, correct, or request deletion of their personal data.
- CCPA / CPRA: California residents have the right to request access to and deletion of personal data collected during commerce.
6. Cookies and Tracking Technologies
Cookies are small files downloaded to your device that help remember your preferences (such as selected currency and vehicle filter choices). You can control cookie permissions via your individual browser settings.
7. Data Retention and Product Warranty Records
When an order is completed, we securely store your transaction and vehicle compatibility data to maintain your Product Warranty and Returns Eligibility. We retain this records baseline unless an explicit deletion request is submitted.
8. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our operational procedures, legal mandates, or logistics workflows. All updates take effect immediately upon being posted to this page.
9. Contact Us
For any inquiries, data access requests, or questions regarding this Privacy Policy, please reach out to our team:
Official Website: vylorco.com
Company: Vylorco
Email: sales@vylorco.com
WhatsApp: +44 7562 801460