Last Updated: [June 2026]

This Privacy Policy describes how vylorco (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • A. Device Information
    • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our website experience.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • B. Order and Vehicle Compatibility Information To ensure our premium roller shutters, tonneau covers, and accessories fit your specific pickup truck perfectly, we collect vehicle metrics alongside standard checkout details.
    • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal account details), email address, phone number, and Vehicle Details (including Vehicle Make, Model, Year, Series, Cabin Type/Body Style, and Bed/Tray Length).
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and strictly verify vehicle fitment compatibility before dispatching the cargo.
    • Source of collection: collected from you directly when provided during the vehicle selector filter or checkout process.
  • C. Customer Support Information
    • Examples of Personal Information collected: Information provided during inquiries, including structural photos of your truck bed, tailgate configuration, installation questions, or communications via live chat, email, and instant messaging apps.
    • Purpose of collection: to provide professional technical support and after-sales warranty services.
    • Source of collection: collected from you directly.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our products and services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, verifying vehicle compatibility to reduce cross-border return rates, and keeping you up to date on new arrivals, installation guides, and promotional offers.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:

  • We use WooCommerce to power our online store. You can read more about how they use your Personal Information in their official privacy documentation.
  • We share your shipping address, phone number, and package/vehicle dimensions with international and local freight carriers (e.g., DHL, FedEx, Australia Post, Aramex, or specialized sea-freight truck delivery partners) to ensure accurate door-to-door delivery of heavy and bulky automotive accessories.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. BEHAVIORAL ADVERTISING & TRACKING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example, we use Google Analytics to help us understand how our customers use the Site. We also use Meta (Facebook) Pixels to serve targeted ads based on your vehicle filter selection (e.g., showing specific accessories to Ford Ranger or Toyota HiLux owners).

  • You can opt out of targeted advertising by adjusting preferences directly on Google, Facebook, or Bing Ad Settings, or by visiting the Digital Advertising Alliance’s opt-out portal.

5. YOUR REGIONAL RIGHTS

  • A. Australian Privacy Principles (For Australian Customers) If you are accessing our site from Australia, we manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access, update, or complain about breaches of your privacy. If our shipping or fulfillment process involves overseas data transfer (e.g., to our manufacturing facilities or corporate entity in China), we take appropriate contractual and technical steps to ensure data security.
  • B. GDPR (For European Residents) If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. Your Personal Information will be initially processed in Europe/Ireland and then transferred outside of Europe for fulfillment (including to our fulfillment centers in China and the United States).
  • C. CCPA / CPRA (For California Residents) If you are a resident of California, you have the right to access the Personal Information we collect about you, to request deletion of your information, and to opt-out of the “sale or sharing” of your personal data. You may designate an authorized agent to submit these requests on your behalf.

6. COOKIES AND COOKIE POLICY

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as currency choice, or the specific Truck Model you selected in our vehicle finder filter).

7. DATA RETENTION

When you place an order through the Site, we will retain your Personal Information and Vehicle Compatibility history for our records unless and until you ask us to erase this information. This retention is highly essential for us to honor your multi-year product warranty for roller shutters and related hardware seamlessly.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

Vylorco：

Email: [sales@vylorco.com]

Phone: [+44 7562 801460]

Website: www.vylorco.com